BOOSTEDMODE
BM—14 / TERMS / EN Legal document

What you buy, how it's paid and how it stops.

Supplier Vivid Eye S.R.L.-D.
CUI 36390001
In force from 30.09.2026
Governing law Romania

This is an English translation, provided so you can read it. The binding version of these terms is the Romanian original; where the two differ, the Romanian text prevails.

This document says, in words you can understand without a lawyer, on what terms I work with you. It isn't a contract you sign here — the contract is made separately, for each engagement. The terms below are the frame every discussion starts from, and the part that isn't negotiated from client to client.

If any provision here contradicts what I wrote on the services page or in an offer I sent you, your written offer takes precedence. The rest stays in force.

Contents · fourteen sections
01 — The parties BM—14.1 / WHO SELLS TO YOU

One company, one person. Boosted Mode is the brand.

It isn't an agency with departments. It's a small company through which I work, with a software system behind it.

  • SupplierVivid Eye S.R.L.-D., tax ID 36390001, registry no. J08/1612/2016, registered at Str. Prunului nr. 10, bl. E3, sc. B, et. 10, ap. 41, Brașov, Brașov county, 500318, Romania. The full details.
  • The brandBoosted Mode is the trading name under which the company above sells the services in this document.
  • The clientThe natural or legal person who accepts an offer. If you're a natural person buying outside your professional activity, you're a consumer — section 09 is written for you.
  • Contact[email protected] — the same address for both sales and complaints. There is no other support address.
02 — The object BM—14.2 / WHAT YOU BUY

Four different things, with different rules.

They can be bought separately or together. They contain different things, are paid differently and are stopped differently — that's why below they appear as four rows, not one.

  • Foundation servicesA project, not a subscription. Positioning, visual identity, site and first campaign, media production. It's bought complete (€5,900) or piece by piece, in the order on the services page. It ends and it stays yours.
  • Boosted OSMonthly subscription, €2,990/month. Continuous production and distribution — 77 pieces a month — plus my work as the operator. It includes Boosted Brain, Boosted Studio and Boosted Leads, with no separate payment. I send the messages to leads myself, only after your confirmation. It comes with the 90-day guarantee described in 11. It's aimed mainly at personal brands; for companies with another type of business, a tailored system is built (see Boosted Labs).
  • Boosted AppMonthly subscription, €249/month or €2,490/year (“two months as a gift”), for the whole app: Boosted Brain free, plus Boosted Studio and Boosted Leads, included. Access to the software, operated by you, without my work. More brands (multi-brand pack: €590/month for 3 brands, €990/month for 6) and one-off top-ups are added to the subscription, as extras.
  • Boosted LabsCustom project. A system built around your case. No listed price: it's set after we discuss the case and written down before work starts.
  • The callFree and without obligation. It isn't a contracted service — it's the conversation an offer comes out of, or in which I tell you it isn't the moment.

Not included, in any of the packages: the paid advertising budget, subscriptions to tools you hold yourself (own hosting, domains, stock accounts, font licenses), travel costs outside Brașov county, and work from another provider that I coordinate without carrying it out. When one comes up, you see it in the offer beforehand, not on the invoice afterwards.

03 — Conclusion of the contract BM—14.3 / WHEN IT BECOMES A CONTRACT

From the moment you accept the offer in writing.

Nothing on the site is a firm offer. The prices shown are an invitation to talk — the offer comes after the call, for your case, in writing.

For the Foundation and for the Boosted OS, the path is the same: a call, a written offer with the purpose of the work and the deadlines, your acceptance by email or by signing the contract, then the first invoice. The contract comes into being at the moment of written acceptance, not at the first message.

For the Boosted App, the contract is concluded online: you create an account, choose the subscription and confirm payment. The tick accepting these terms is the step without which the account isn't activated.

I reserve the right to refuse an order — if what you ask for doesn't fit what I do, if it isn't the moment for you, or if the subject falls into the list below. A refusal comes with the reason in writing, not with silence.

I don't work on: content that breaks the law or someone else's rights, promises of medical or financial results you can't support, products for which you don't hold the authorisations the law requires, and campaigns built on information you know to be false. If work already started ends up there, I stop it and invoice what was performed until then.

04 — The price BM—14.4 / PRICES AND CURRENCY

Shown in euro. For Romania, invoiced in lei.

It isn't a preference, it's the settlement rule between Romanian residents. The euro figure stays the reference price, but the amount you pay is the one in lei.

  • Displayed currencyAll prices on the site are expressed in euro. That's how offers compare with each other and how they stay stable.
  • Clients in RomaniaThe invoice is issued and paid in lei, at the National Bank of Romania rate of the invoice day. The rate appears on the invoice, so you can check the conversion yourself.
  • Clients outside RomaniaThe invoice is issued and paid in euro, at exactly the figure shown.
  • VATThe company is not VAT-registered. The prices shown are final — nothing is added on top of them. If that changes, the prices change with it and you find out beforehand, not on the invoice.
  • Changing the pricesThe price of work in progress doesn't change along the way. For subscriptions, a price change is announced at least 30 days beforehand and applies from the following month — until then you can stop, at no cost.

The euro figure is the anchor, not the payable amount. If the rate moves between the offer and the invoice, the amount in lei moves with it — in both directions.

05 — The money BM—14.5 / PAYMENT AND INVOICING

Card for the application. Transfer for the work.

Two methods, chosen by the size of the sum — not by preference. An application subscription is taken up and dropped in a minute; a foundation of several thousand euro goes through the bank and through an invoice.

Card, in advance — Boosted App only The Boosted App subscription of €249/month (or €2,490/year) is paid by card, through the payment processor, before the period it covers. It renews automatically on the same date until you stop it. Card details never reach me and are not stored by me. Until card payment is switched on, the Boosted App subscription is invoiced and paid by transfer as well, as below.
Bank transfer, at 5 days — the Foundation and Boosted OS For the Foundation and for the Boosted OS you receive an invoice and pay by transfer, within 5 calendar days of issue. No card, no automatic debit.

The Foundation is paid in three instalments, tied to the stage of the work, not to the calendar. Nothing starts until the first one arrives.

40% At the start. After written acceptance. From the moment it's received, the working period is booked and the interviews begin.
30% At the mock-up. When you see the first complete form of the work and have something to comment on.
30% At delivery. On handover of the final files and the foundation documents.

Boosted OS is invoiced monthly, in advance, for the month ahead. The first month is invoiced at the start; the following ones, on the same day of the month.

Invoices are issued electronically, in RON for clients in Romania, and arrive by email. I don't send paper invoices.

If an invoice isn't paid on time: I write to you. After 7 days of delay I stop the work and the publishing, without that cancelling the amount owed. After 30 days I may terminate the contract and invoice everything performed until then. The law also allows me to charge late-payment penalties; I charge them only if the delay isn't resolved by talking.

What I don't do: I never cut off access to what you've already paid for, and I don't delete materials as a means of pressure.

06 — Delivery BM—14.6 / DEADLINES

The deadlines from the pricing page, with the clock started by you.

Every engagement has a written deadline. The clock starts when I have from you the materials and the access requested — not at signature.

  • PositioningThree weeks from the first interview.
  • Visual identityTwo weeks from approval of the positioning.
  • WebThree weeks from receipt of the content and access to the domain.
  • Media productionOne day of filming, plus one week of editing.
  • The complete FoundationSix to eight weeks, with the four in the order in which each feeds the next.
  • Boosted OS77 pieces a month — 49 video (29 short clips, 8 explainers, 12 ads), 8 carousels, 12 stills, 8 written. The number is counted per calendar month, not per week.
  • RevisionsTwo rounds of changes included on every foundation deliverable. Beyond that, or on a change of direction after approval, it's discussed as new work.

The deadlines extend by exactly as many days as I wait on you: feedback a week late moves delivery by a week. It isn't a penalty, it's arithmetic — the next piece of work depends on approval of the one before.

Nothing is published without your approval. Every piece goes through the approval screen before it leaves for an account of yours.

07 — Your part BM—14.7 / WHAT DEPENDS ON YOU

Two hours a month, and they really do have to be given.

Boosted OS produces “in your voice” only if it receives your voice. The list below is short because it's real — but without it, what comes out sounds like anyone's.

  • The timeThe foundation interviews and the three hours a month of raw material. It's the one thing I can't do in your place.
  • The approvalsAn answer within 3 working days to what I send you for approval. Beyond that, the calendar moves (see 06).
  • The accessThe publishing accounts, the domain, whatever is needed for me to deliver. You grant and revoke them yourself, at any time, from your own settings.
  • Your materialsLogo, photographs, texts, testimonials — you warrant that you have the right to use them. If you give them to me and it turns out they weren't yours, the liability stays yours.
  • The accuracyThe numbers, results and claims about your business come from you. I can't verify them and I don't invent them — I write them as you give them to me.
08 — The exit BM—14.8 / HOW IT STOPS

Monthly, with no minimum term. I hold nobody with a contract.

A subscription you can't stop is one that sells itself, not one worth paying for. Both run monthly.

  • Boosted AppYou stop it from your account, at any time. Access stays until the end of the period already paid for, then it doesn't renew. The month already begun isn't refunded pro rata.
  • Boosted OSYou give notice by email before the next invoicing. The month already paid runs to the end, with everything scheduled in it. No penalty and no minimum year.
  • The FoundationBeing a project, it can be stopped at any moment. What's invoiced is the stage begun plus what was performed; instalments already received for delivered work aren't refunded. What's finished by then stays yours.
  • From my sideI can end the collaboration with 30 days notice, or immediately in the cases in section 03 and on non-payment (section 05). I refund the part paid and not delivered.

What stays yours after you stop: everything produced up to then and the whole foundation — documents, mark, source files, site. They don't depend on continuing the subscription. What you no longer have after stopping is the system that keeps producing.

09 — Consumers BM—14.9 / WITHDRAWAL WITHIN 14 DAYS

If you're a natural person, you have 14 days to change your mind.

It's a right given by law for distance contracts, not a favour. This section concerns you only if you aren't buying for your company.

As a consumer — a natural person buying outside their commercial or professional activity — you can withdraw from the contract within 14 calendar days of its conclusion, without giving any justification and at no cost, under Romanian Emergency Ordinance 34/2014.

You write me an email at [email protected] with “Withdrawal” in the subject. No standard form is needed and you don't have to explain why. I refund the amount received within 14 days of the date I receive the message, by the same route the money came.

The exception the law provides and which I use too: if you expressly ask me to start work before the 14 days expire and the service is performed in full within that interval, the right of withdrawal is extinguished — for the work already done. If the work started but didn't finish, you can withdraw and you pay only for the part performed, pro rata.

I ask you for the request to start earlier in writing, separately, precisely so you know what you're giving up. If you don't give it, I wait the 14 days and only then start — that's all that changes.

If you're a company (sole trader, limited company, NGO), this right doesn't apply. For you, the stopping terms in section 08 apply.

10 — Ownership BM—14.10 / WHO KEEPS THE MATERIALS

What's about your brand becomes yours. The system stays mine.

The line runs exactly where you'd expect: the result is yours, the tool I made it with isn't.

  • YoursThe positioning documents, the mark and the visual system, the site, the photographs and footage made for you, and all the pieces produced — source files included. The rights transfer on payment in full for the work, exclusively and without limit of time or territory.
  • MineThe software, the engines, the prompts, the Brain's structure, the methods and the templates. You use them while you're subscribed; they aren't sold and aren't transferred.
  • What you write in the applicationStays yours. I don't use it for another client and I don't pass it on. See the privacy policy.
  • Third-party materialsThe fonts, stock images and music used come with their own licence, which passes to you along with the piece. If any of them requires a subscription in your name, I tell you before using it.
  • PortfolioI may show the work as an example — on the site, in presentations, on social networks. You tell me you'd rather not and it doesn't appear, at any time, without giving reasons. I never publish figures from your business without your written agreement.
11 — The limits BM—14.11 / WHAT I GUARANTEE AND WHAT I DON'T

I guarantee the work. On Boosted OS, I also guarantee a number.

This part is short and has no nuance, because it's where my industry lies most often. Only one number is guaranteed: the one we pick together when Boosted OS starts. Nothing else is.

What I guarantee, on any service: that the pieces are produced at the written count and deadlines, that they're made on your foundation and not on a template, that they pass through your approval before going out, and that I remake at my own cost any piece that doesn't respect what we agreed.

  • The 90-day guaranteeBoosted OS only. At the start we pick one target number together, visible in the dashboard (leads or bookings per month, for example), and we measure the starting point. Both are written into the kickoff confirmation and aren't reinterpreted later.
  • What happensIf, at the end of the third full month of Boosted OS, the number isn't above the starting point, the fourth month is free and we keep working on the same number. It isn't negotiable and it doesn't turn into a refund.
  • The conditionYour part from 07, in all three months: you show up for the monthly filming session (the three hours we run, plus the photo session) and you answer approvals within 3 working days. A month in which either one is missing doesn't count.
  • Monthly deliverySeparate from the number, and every month, not just the first three: if I deliver less than promised, the difference comes the following month, at no cost.

What I don't guarantee: beyond the number above, any count of followers, leads, sales or views. I don't guarantee a position in Google, I don't guarantee that a given piece of content “lands”, and I don't guarantee the behaviour of the algorithms of platforms neither I nor you control.

If you see any other result figure presented as a guarantee anywhere — on an old page, in a message, in a document — it isn't valid. These terms are the reference.

Social media accounts, search engines and artificial intelligence providers change their rules without asking anyone. When an external change affects what I deliver, I tell you what changed and what I'm doing instead — I don't stay quiet and invoice as if nothing had happened.

12 — Liability BM—14.12 / HOW FAR I'M LIABLE

Up to the amount you paid me.

A limit that's ordinary in services, written here so you see it beforehand, not in an annex to the contract.

  • The capMy total liability, in any situation, is limited to the amount you paid in the last 3 months before the act complained of.
  • What I don't coverLost profit, loss of opportunity, reputational harm and any indirect damage.
  • What isn't limitedNothing the law doesn't allow me to limit — wilful misconduct, gross negligence and personal injury stay outside the cap above.
  • Force majeureI'm not liable for delays caused by events outside my control — platform or supplier outages, illness, disasters, decisions of the authorities. I notify you within 5 days of them arising and we resume where we left off.
  • Your dataI make backups, but keep your own materials as well. I'm not your archive.
13 — Dissatisfaction BM—14.13 / COMPLAINTS AND LAW

First you write to me. The rest is there if we don't agree.

  • Direct[email protected], with Complaint in the subject. I answer within 5 working days, with what I concretely propose.
  • ANPCIf you're a consumer and not satisfied with the answer, you can turn to the National Authority for Consumer Protection (ANPC, Romania) — anpc.ro.
  • ADRThere is also alternative dispute resolution, through the ADR entities under the ANPC (Romanian Law 140/2017). It's free for the consumer.
  • Governing lawRomanian law. Disputes not settled amicably are heard by the competent courts in Brașov. If you're a consumer, the law preserves your right to bring proceedings before the court of your domicile.

The European Online Dispute Resolution platform (ODR) was shut down in July 2025 — if you see a link to it on another site, that's a document which wasn't updated. The valid routes are the ones above.

14 — The version BM—14.14 / CHANGES

They change. Your contract doesn't.

These terms can be amended — new services appear, the law changes, I learn something from practice. The version published here is always the one in force, with the date on the plate at the head of the page.

An amendment doesn't apply retroactively to work already started. For subscriptions, a change that disadvantages you is announced 30 days beforehand, by email — and if it doesn't suit you, you can stop until then, at no cost.

If a provision of this document proves invalid, the rest stands. It's replaced by the legal rule closest to what I meant to say.

Those are the rules. The rest is up for discussion.

Nothing above is a surprise saved for invoice day — that's why it sits on a public page and not in an annex. If there's something you want cleared up before we talk money, ask.

Write to me See the prices